Policies & Legal

Accessibility of Services to the Disabled
Consolidated is compliant with all FCC rules and requirements for Accessibility of Services to the Disabled and has appropriate policies and procedures in place to ensure compliance. It is Consolidated’s policy to ensure that services are accessible to and usable by individuals with disabilities where readily achievable.

Accessibility Assistance Information PDF

Contact for Consumers and Designated FCC Agent:
Bryan W. Personne, Chief Operating Officer
P.O. Box 1408 (mailing)
507 S. Main (physical)
Dickinson, ND 58602-1408
Tel: 701-483-4000
Fax: 701-483-7346
Email: bryan@consolidatednd

Backup Power Annual Customer Notice
CATV Public File Information

Links to FCC-hosted online Public File information for Consolidated Cable Vision, Inc.:

System 007625 is for service in Dickinson, ND.
For 007625 – https://publicfiles.fcc.gov/cable-system/007265-consolidated-cable-vision-inc

System 021454 is for service in all other communities where Consolidated provides video services.
For 021454 – https://publicfiles.fcc.gov/cable-system/021454-consolidated-cable-vision-inc

Contact for Consumers with public file issues:
Bryan W. Personne, Chief Operating Officer
P.O. Box 1408 (mailing)
507 S. Main (physical)
Dickinson, ND 58602-1408
Tel: 701-483-4000
Fax: 701-483-7346
Email: bryan@consolidatednd.com

CALEA (Communications Assistance for Law Enforcement Act)
Consolidated is compliant with all CALEA (Communications Assistance for Law Enforcement Act) requirements and has appropriate policies and procedures in place to ensure compliance.

CALEA Primary Point of Contact:
Bryan W. Personne, Chief Operating Officer
P.O. Box 1408 (mailing)
507 S. Main (physical)
Dickinson, ND 58602-1408
Tel: 701-483-4000
Fax: 701-483-7346
Email: bryan@consolidatednd.com

CPNI - Customer Proprietary Network Information
Consolidated is compliant with all CPNI rules and requirements and has appropriate policies and procedures in place to ensure compliance.

CPNI Compliance Officer:
Bryan W. Personne, Chief Operating Officer
P.O. Box 1408
Dickinson, ND 58602-1408
Tel: 701-483-4000
Fax: 701-483-7346
Email: bryan@consolidatednd.com

CPNI – Residential Form

Closed Captioning Information
Closed Captioning Issues Contact Info:
Tel: 701-483-4444
Fax: 701-483-0001
Email: closedcaptioning@consolidated.tv

Closed Captioning Complaints:
Consolidated Cable Vision, Inc.
Rolan Honeyman, Director of Business Operations
P.O. Box 1408
Dickinson, ND 58602-1408
Tel: 701-483-4444
Fax: 701-483-0001
Email: closedcaptioning@consolidated.tv

Do Not Call Registry
Donation Request Form

Consolidated Telcom Economic Development Donation Guidelines

Maximum Amount Allowed per Community:                                 $1000.00

The community must be one of the 19 served by Consolidated Telcom

Donations will be determined by the Consolidated Board of Directors.  Priority funding will be given to projects that benefit the largest percentage of your community members.  Those projects might include technology projects for the benefit of the community, aiding ambulance and fire districts, youth-related improvement projects such as playground equipment, etc.

Donation Request Form

HAC - Hearing Aid Compatibility
Consolidated is compliant with all HAC rules and requirements. For information on Hearing Aid Compatible (HAC) handsets go to:http://www.ctctel.com/cellular_phones.asp

HAC Issues Contact Info:
Tel: 701-483-4444
Fax: 701-483-0001
Email: rolan@consolidatednd.com

HAC Complaints:
Consolidated 
Rolan Honeyman, Director of Business Operations
P.O. Box 1408
Dickinson, ND 58602-1408
Tel: 701-483-4444
Fax: 701-483-0001
Email: rolan@consolidatednd.com

Internet / Network

DMCA – Digital Millennium Copyright Act

Consolidated is compliant with all DMCA requirements and has appropriate policies and procedures in place to ensure compliance. DMCA Conference Report: http://www.copyright.gov/legislation/hr2281.pdf

DMCA Designated Agent:
Bryan W. Personne, Chief Operating Officer
P.O. Box 1408 (mailing)
507 S. Main (physical)
Dickinson, ND 58602-1408
Tel: 701-483-4000
Fax: 701-483-7346
Email: bryan@consolidatednd.com

Lifeline / Linkup Information
Lifeline / Linkup Information
Nondiscrimination and Equal Employment
Statement of Nondiscrimination and Equal Employment

For information, please contact:
Human Resources Director
Consolidated Telcom
PO Box 1408
Dickinson, ND 58602
E-mail: job_openings@consolidatednd.com 

Red Flag Identity Theft Prevention Information
Consolidated is compliant with all Red Flag Identity Theft Prevention rules and requirements and has appropriate policies and procedures in place to ensure compliance.

Red Flag Compliance Officer:
Bryan W. Personne, Chief Operating Officer
P.O. Box 1408
Dickinson, ND 58602-1408
Tel: 701-483-4000
Fax: 701-483-7346
Email: bryan@consolidatednd.com

Subpoena Compliance
Subpoena Compliance Point of Contact:
Bryan W. Personne, Chief Operating Officer
P.O. Box 1408 (mailing)
507 S. Main (physical)
Dickinson, ND 58602-1408
Tel: 701-483-4000
Fax: 701-483-7346
Email: bryan@consolidatednd.com
Translation Services

Translation services available upon request at 701-483-4000

Servicios de traducción disponibles a pedido al 701-483-4000

Contact

Phone

701-483-4000

Service

701-483-4444

Address

PO Box 1408
507 South Main
Dickinson, ND 58602

MyAccount (Online Bill Pay)

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